Manager, IT Engineering & Operations

Location: San Diego, CA

Skills: Active Directory, Citrix, Norton Anti-Virus, Alteris, Service Management

Job Description

Job Title: Manager, IT Engineering & Operations 

Why work here as a Manager of IT Engineering & Operations?

  • Working here means being part of fun environment that provides many opportunities for professional development and personal fulfillment.
  • An opportunity to work for a well-respected CIO that Technical Connections has worked with for the past 10 years. He is so respected that several of his staff members follow him wherever he goes.

As a Manager of IT Engineering & Operations, you will:

  • Manage all aspects of an IT Operations Center, including a team of technical engineers
  • Design, build and manage infrastructure services that enable Agile application development
  • Enhance existing infrastructure environment, always push for first-class operational ability 
  • Consistently monitor infrastructure systems for stability and performance
  • Influence business and IT leaders in making long-term business and investment decisions
  • Uphold and adhere to IT Service Management processes (i.e. Incident Management, Problem Management, Change Management)
  • Oversee daily operations, escalations, and communications

What Gets You the Job?

  • Experience managing and supporting infrastructure crucial to the operations of a large-scale environment
  • Strong technical understanding in the following areas: VMware, Windows, Active Directory, Messaging, Citrix
  • Monitoring experience (SolarWinds, Service Management)
  • Experience in concurrent management of onshore and offshore teams
  • Prior experience running infrastructure services in both on-premises and public cloud based environments (i.e. AWS, GCP, Azure)
  • Excellent communication skills (written, verbal, presentation) including the interpersonal ability to interact with technical/non-technical personnel
  • Proven ability to collaborate, convey, and prioritize project details across multiple levels of an organization
  • ITIL Certification is nice to have

Compensation: $135,000/Year

For immediate consideration please click Apply or email resumes to:

Rachel Lee
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