IT Telecom Specialist

Location: Agoura Hills, CA

Skills: telecom, contact center, mobile support, UC/CC systems, IVR, AA, number porting

Job Description

IT Telecom Specialist
IT Telecom Specialist wanted for a contract-to-hire opportunity in Westlake Village! Our client is looking for a telecommunications specialist to join their team in providing technical and administration support for global unified communications (UC) telephony platforms, mobile phones and Contact Centers (CC).

Who are you?

  • You enjoy providing exemplary technical support to internal clients over the phone with a focus on telephony platforms, mobile phones and contact centers.
  • You have experience with set up and administration of auto attendants, mobile phones, and UC/CC telephony platforms
  • You have experience managing, monitoring, troubleshooting and resolving technical issues over the phone.

Additionally, you have experience in the following:

  • Configuration and testing deployment of SIP phones
  • Excellent documentation skills, self-driven, and ability to work independently
  • Evaluating, selecting, and purchasing telecommunications services
  • Deploying headsets for UC/CC
  • Our client uses NEC, Genesys/Pure Cloud, Avaya, and Get Weave – this experience is not required, but you will have an opportunity to learn!
  • ServiceNow is a plus

What's in it for you?
An opportunity to work for one of the fastest growing companies in the Conejo Valley. If you love animals, this is the company for you! Technical Connections offers health insurance (Aetna or Kaiser) and dental and vision insurance.

Send us your resume today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For immediate consideration please click Apply or email resumes to:

Barbara Meadows
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