Help Desk/Desktop Support Analyst Salary + bonus + 100% paid benefits!

Location: Los Angeles, CA

Skills: College degree, Help desk support, Windows, Outlook, Exp. with virtualization is a plus

Job Description

Why you want to work here:

  • Top Hedge Fund on the West Coast! Team is small and you will work with the best of the best. You will own your projects from start to finish.
  • Company is very stable and been around for over 20 years.
  • Catered lunch daily, plus bonus potential and 100% paid benefits.
  • Centrally located in Century City near great shopping and restaurants!

What You Will Do

  • Act as the initial point of contact for employees seeking technical assistance over the phone or through the helpdesk ticketing system.
  • Provide Level 1 support of hardware (laptops, mobile, printers, copiers, scanners, faxes, phones) and software (VMware, Windows, Microsoft Office,Skype).
  • Provide desk side support 
  • Troubleshoot/resolve desktop, server, and network related issues.
  • Stay up to date with relevant state-of-the-art technology
  • Build and deploy physical desktops, virtual machines, laptops, mobile devices, and servers.
  • Support office moves/adds/changes.
  • Assist in the setup and support of the conference audiovisual equipment.

What Gets You the Job?

  • Completed Bachelor's Degree
  •  2+ years' prior help desk experience
  • Ability to work in a fast paced environment supporting end users and critical technologies
  • A passion for learning new technologies

Keywords: College degree, Level 1/2 support , Windows, Outlook

Compensation: $45,000 Per Year

For immediate consideration please click Apply or email resumes to:

Jennifer Carlson

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