Support Engineer

Location: Los Angeles, CA

Skills: Applicants must have Linux and SQL experience, and excellent communication skills (emailing/speaking with clients)

Job Description

Why you want to work here:

  • Do you want to work with a bunch of really smart people?
  • In all of their tech positions, you’ll have an opportunity take advantage of the newest and best ideas available. 
  • You’ll work with great technology on innovative products in the heart of Los Angeles.

What You Will Do

  • End-to-end understanding of the product infrastructure and technologies used.
  • Retain excellent product knowledge across all product areas.
  • Stay current with any fixes or enhancements within the product.
  • Understand time management and working to meet our SLA.
  • Communicate clearly with clients and help build relationships with clients.
  • Build cross-team relationships.
  • Collaborate with team members to troubleshoot in multiple environments (including database issues using SQL queries, reviewing web server and application server logs, etc.).

What Gets You the Job

  • Ability to write SQL queries
  • Advanced Linux skills
  • Understanding of relational database structure
  • A strong background in computer science and an understanding of the software development lifecycle
  • Background working directly with customers
  • Knowledge of enterprise-level applications
  • Jira experience
  • Experience with scripting languages (Java and Python)
  • Programming skills are a plus; accounting knowledge nice to have

Keywords: Communication skills, SQL, Linux

Compensation: $75,000 Per Year

For immediate consideration please click Apply or email resumes to:

Alison Randall
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